Discover Simple Assist – Machine Vision and AI 2018-01-22T03:20:09+00:00

Project Description

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The Objective:

Create an app that runs on multiple devices – to provide online real-time support to technical personnel. Support can be in multiple formats – 3D models, bill of materials, step-by-step instructions, help videos, and share view with experts.

Discover Simple Assist - Machine Vision and AI
Discover Simple Assist - Machine Vision and AI

The Challenges:

  1. Fragmented, immature wearable device market makes for unstable target platforms.
  2. Accurate content for support instructions in multiple formats.
  3. Real-time transactional integration with SAP ERP using Gateway services.

Extensibility of DS Assist

  1. Assembly Instructions – instructions for assembling and installing a product (furniture, electronics). 
  2. Locating Products in a store – The app can guide a user to the physical location of a product (aisle, bin, etc.) in a store.
  3. User Guides – User can get instructions on how to use a device or equipment (kitchen appliances, exercise equipment, computers, etc.)
Discover Simple Assist - Machine Vision and AI
Discover Simple Assist - Machine Vision and AI

The Solution:

  1. Advanced voice recognition technology, enabling users to work “hands-free”.
  2. Machine Vision is used to scan and identify products and parts.
  3. Get step-by-step instructions, watch instructional videos, or share their viewport with experts for diagnosis.
  4. Check for the availability of specific parts in inventory and place orders for replacement parts.
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